QUALITY MANAGER
Chatham, ON, CA, N7M 5K3
Job Duties and Responsibilities
• Drive improvement in plant quality performance: warranty, customer PPM’s, internal PPM’s, scrap, etc.
• Ensure the quality team is fully qualified and consistently exceeding expectations.
• Plan aggressive plant quality objectives and drive the action plans to achieve those objectives in accordance with IATF and customer specific requirements.
• Manage Customer Quality Rejects and Returned Material and 8D Root Cause Analysis and Corrective Actions.
• Assign Corrective Actions to the appropriate person for follow-up. Ensure corrective action processes are comprehensive, fast and effective.
• Support plant safety objectives and those of the CFT (Cross Functional Team) by participating in monthly Safety-First audits and JHSC meetings
• Report quality systems results and metrics
• Ensure all new and changed products are fully validated for compliance and capability prior to implementation, and proper approvals.
• Ensure all new and changed processes are fully validated for compliance and capability prior to implementation, and proper approvals.
• Maintain required or desirable plant certifications and compliance to all customer specific requirements (IAOB listed and non-listed), Dana Division and Corporate requirements.
• Communicate performance and critical issues appropriately through the organization, customers and suppliers.
5+ years experience as Quality Leader/Manager
Detailed Knowledge of ISO 9001:2000 & TS16949
Management experience in a Union facility, strong tactical/strategic thinking balance.