IT Business Analyst Escobedo
Monterrey, CHP, MX, 66600
Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Job Purpose
Provide IT application services to the business, through the use of approved and available IT budget and resources, aligned with the group's strategies and corporate policies, that give Dana a better position to serve its customers, while maintaining the required service levels.
Job Duties and Responsibilities
Establish required service levels and document components related to each service
Establish levels of continuity, availability and recovery of services, reinforce compliance with them
Develop expected incident response and response times for more critical services
Implement work procedures that guarantee the availability of services, expected response times, and attention to incidents.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.