High Performance Aftermarket Sales & Order Fulfillment Coordinator

Position Summary

Within Dana Graziano Aftermarket High Performance Division, the function ensures the achievement of Sales and Customer Satisfaction objectives by leading new application programs (kit cars / restomode, etc.) and manages RFQs from automotive OESs. The function daily interfaces with all other departments/functions to proactively monitor and expedite orders fulfillment.
Further to the Dana Graziano role, the function coordinates the EMEA LV aftermarket OES sales reporting at all entities.

Main Opportunities and Challenges:

Opportunities:

• EMEA level coordination of LV aftermarket activities
• Involvment in global LV Aftermarket MOR (Monthly Operating Review) process
• Developing overseas opportunities for the Graziano product line (North America, AsiaPacific)

Challenges:

• Involvement in cross departmental specifics (Logistics, Engineering, Material Planning, Supply Chain) and managing the complexity

Main Responsibilities

• Reporting to the Sr. Manager, Aftermarket Sales EMEA LV/CV, he/she defines Sales targets and support regular revision monitoring main trends and challenges impacting the forecasts.
• Manages RFQs from major OESs on both serial production and phase-out complete units or components.
• Leads the coordination and execution of special projects related to phase-out transmissions being implemented into kit-cars or restomod.
• Works closely with Engineering to define the application and product specifications.
• Works with Purchasing and Logistics to analyze feasibility and availability.
• Manage quotations and ensure fulfillment of orders.
• In cooperation with OE sales team, monitoring serial production phase-out process and ensure flawless transition to AFM including proposal for last time buys or new pricing.
• Support Global Dana Aftermarket organization to develop High Performance product segment ensuring technical and administrative support to non-EMEA regions (North America, AsiaPacific, etc.).
• Ensures consistency to Dana Incorporated Ethics and Safety Governance

Job Position Requirements

Education: University Bachelor Degree - Engineering (Mechanical - as a preferential requirement)

Professional Background: 

• At least 3 years of experience in automotive aftermarket/aftersales business
• Proven experience of coordination of relaunch of complex components phase-out
• Management of quotation with accountability on marginality

Hard Skills:
Essential:

• Fluent in reading technical drawings
• Fluent English & Italian both in written and spoken
• Fluency with MS Office package especially Excel and Powerpoint

Considered as a plus:

• German language
• Passion for high performance automotive solutions

Soft Skills:

• Project management skills
• Inter departmental communication
• Work independently
• Proactive attitude
• Problem solving
• Customer communication
• Entrepreneurship