Quality Engineer Assembly

Job Purpose

Manage improvement initiatives to resolve customer and internal issues by means of detection, analysis and monitoring in order to optimize the product quality.

Reports to the Plant Quality Leader.

Close cooperation with Production Manager in order to take decisions and to report out.

Job Duties and Responsibilities

Duties:

Activity area 1: Production Support

"Support, guide, coordinate and monitorManaging and monitoring team in order to optimize their individual performance and that of the company."

Activity Area 2: Continuous Improvement

 "Manage customer claims and assembly failures, and manage improvement proposals to eliminate repetitive quality issues”.

Activity Area 3: Report Out Backup

“As backup of the Quality Plant Leader: analysis of customer claims, rejection in production, test bench and SIP, reporting status of customer claims in order to provide the Management the right view on the quality issues.

Activity Area 4: Customer Relations
"Consolidate and build customer relationships in order to obtain better long-term results from the customers."

Activity Area 5: Quality System

 "The maintenance of the Quality System Software ‘CompliantPro’ to have an effective ‘Document Controlling Process’.

Activity Area 6: PSS Shop Floor Team Management

“Coördineer following Product Service activities

Activity Area 7: Problem Analysis and Testing (related to PSS)

“Research, analysis and report out of the failure modes on the tested units, and organisation of tests to repair the units by the team.”

Activity Area 8: Organisation Training (related to PSS)

“ Practical organisation of periodical theoretical- and practical trainings for customers and/or service employees related to new and/or revised products to maintain the knowledge and to improve the skill level.”

Activity Area 9: Safety

“Take initiatives to improve safety and stimulate the team to submit and execute improvement actions to solve structural safety incidents.”

Activity Area 10: Internal and external contacts (related to PSS)

“ Approach the correct internal departments to promote the quality and productivity of the team performance in order to reduce the lead time of repairs with the objective to increase the customer satisfaction.“

Competencies, Knowledge & Education:

• Personal effectiveness: Action orientation, Result/quality Orientation, Judgment/Problem Solving
• Interpersonal effectiveness: Customer focus, open to listen
• Leadership: Feedback oriented, Task Management/Operational Management
• Strategic function: Change Management

• Must-haves:
  • Master in engineering or equivalent by experience,
  • Minimum 5 year work experience within Quality and Production,
  • Good abstract and analytical mindset,
  • Fluent in Dutch absolutely essential, and English,
  • Skilled in MS Office, query, pivot tables.
  • Taking initiative
  • Delegating competence
• Nice-to haves:
  • Practical experience

Sustainability:

• Actively contribute to the organization’s sustainability objectives and ensure that the job activities are in line with our sustainability principles and ISO requirements